Returns & Exchanges
At Sanshee, we want you to love your new gear; if you are not completely satisfied, we offer a 30-day window for returns and exchanges on all unworn fashion items. Please ensure all original tags remain attached and items are in their original packaging to qualify for a refund.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare the Package
Place the items securely in their original packaging, ensuring that all apparel tags are intact and the garment is folded neatly.
Ship It Back
Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.
Quality Check & Refund
Once our warehouse team inspects your return for quality compliance, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing